Orders & Shipping
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Options
We offer several shipping methods to ensure your order arrives as quickly as possible:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- International Shipping: Delivery times vary by location
Shipping costs are calculated at checkout based on weight, destination, and selected method.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can use this to monitor your package’s progress.
Delays & Issues
While we strive to deliver orders on time, unforeseen delays (e.g., weather, customs) may occur. If your order is significantly delayed, please check the tracking or contact us for assistance.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery, provided items are unused and in original condition. Visit hoodieteddyfresh.com for more details.
Lost or Stolen Packages
If your tracking shows “delivered” but you haven’t received your order, please check with neighbors or your local post office. We are not responsible for lost or stolen packages after delivery.
Need Help?
For any questions about your order, visit hoodieteddyfresh.com for support.